Shipping policy
Where do you ship to?
We ship Australia-wide and internationally. Shipping rates and delivery times vary depending on your location.
Australian Shipping
| Service | Rate | Delivery Time |
| Standard Shipping | $10 AUD | 3–8 business days |
| Standard Shipping | FREE on orders over $100 | 3–8 business days |
| Express Shipping | $15 AUD | 1–4 business days |
| Express Shipping | FREE on orders over $150 | 1–4 business days |
Order Processing: Orders are processed within 1–2 business days. Once your order has been shipped, you will receive a tracking number via email.
International Shipping
We ship internationally via Australia Post.
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Costs: Shipping costs are calculated at checkout based on your country and order weight.
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Delivery Times: Vary by destination but typically take 5–15 business days once dispatched.
Please Note: Customs duties, import taxes, and any other charges imposed by your country are your responsibility. MAKKO has no control over these fees and is unable to predict what they may be.
Frequently Asked Questions
How do I track my order?
Once your order has been shipped, we will send your Australia Post tracking number to your email. You can track your parcel at auspost.com.au.
My order hasn't arrived — what do I do?
If your order hasn't arrived within the expected timeframe, please get in touch with us at customers@makko.com.au and we'll look into it for you.